Shipping and return

What is your shipping policy?

USA $8.00 2-5 Business Days USPS

Worldwide $25 5-10 Business Days USPS

return policy (online store only) 

we happily provide refunds, exchanges or online store credit if you are not happy with your purchase. you can simply request a return for a refund, exchange or online credit. we accept returns and exchanges on all full-priced items.Sale items can not be returned. 

all returns must be in the original condition as sent; the item must not be worn, altered or washed, and must have its original tags attached. all items must be returned within 14 days of receiving the order. 

to do a return, please email us at www.ateliermarieneel@gmail.com to let us know. You can then post the item to us at: Atelier Marie Neel, 228 Triumph Dr., Atlanta GA 30327

DOMESTIC

We offer free economy shipping on qualifying orders of $150 or more to the United States,

Economy orders will be shipped by the U.S. Postal Service (USPS).

Shipping charges are per shipping address. Orders that qualify for free shipping will receive free shipping for all addresses.

Free economy shipping are valid on qualifying orders of $150 or more before taxes and shipping charges are added. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash. See table above for shipping details. Free economy shipping and discounted standard shipping will be automatically applied to qualifying orders at checkout. Terms of offer are subject to change.

INTERNATIONAL

For shipping outside to the U.S, you will have to pay a price depending on the country.

How do I order wholesale?

For wholesale prices, contact ateliermarieneel@gmail.com